Refund policy

Return Policy

We strive to ensure that all items are accurately described and meet your expectations. Returns are only accepted under the following conditions:

• The item received is demonstrably different from the description provided on our website; or
• The item has a genuine defect that was not previously disclosed.

To request a return, customers must contact us within 7 days of delivery and provide clear evidence supporting the claim (such as photographs or videos). All return requests are subject to review and approval.

Items must be returned in the same condition as received, unless the return is due to a verified defect. We reserve the right to refuse returns that do not meet the conditions outlined above.

If a return is approved, instructions for returning the item will be provided. Refunds or replacements will only be issued after the returned item has been received and inspected.

Please note that returns will not be accepted for issues that were clearly stated in the product description at the time of purchase.